Your helpdesk, chat and docs, answering as one.
Tickets in Zendesk, threads in Intercom, answers buried in Notion. Ask once and Holka reads across all of them, so your team replies faster and spots trends sooner.
Support teams sit on the richest signal in the company and the least time to read it. Holka connects your helpdesk, your chat tools, Slack and your knowledge base, then answers in plain English, so you can see this week's themes, prep an escalation or draft a reply grounded in your own docs, without hunting across five tabs. Every answer is sourced.
Zendesk
Intercom
Front
Help Scout
Slack
Notion
Linear
JiraHolka reads across tickets and chats to surface the real themes this week, not just volume, so you fix causes instead of symptoms.
Ask Holka to draft a response from the ticket plus your knowledge base, so answers are accurate and on-brand, and you approve before it sends.
Spot the angry threads, the at-risk accounts and the repeat issues before they blow up, cross-read with the CRM when you connect it.
Each reply and stat cites the ticket, chat or doc it came from, so your team can trust it and click straight through.
One brain across every support surface
Connect Zendesk, Intercom, Freshdesk, Front or Help Scout, plus Slack and your knowledge base. Holka reads across all of them for each question, so you get the full picture of what customers are experiencing.
From themes to action
Instead of scrolling tickets, ask 'what changed this week and what's causing it?'. Holka clusters the issues, links them to products or releases, and points you at the highest-leverage fix, with sources.
Secure and read-only by default
Holka reads your tools; it only drafts a reply when you ask, and waits for your approval to send. Tokens are encrypted, data stays in your helpdesk, nothing trains a model.
Frequently asked questions
Which helpdesks does Holka support?
Zendesk, Intercom, Freshdesk, Front, Help Scout, Gorgias and more, alongside Slack and your knowledge base. Connect each in a click.
Can it draft replies?
Yes, from the ticket plus your own docs, so answers are accurate and on-brand. It waits for your approval before sending.
Can it show trends across tickets?
It clusters tickets and chats into themes, ties them to products or releases, and cites the sources for each.
Is customer data kept private?
Read-only by default, encrypted tokens, data stays in your tools and is never used to train a model.
Give your company one brain.
Connect your first tool and start asking in under a minute. Free to try, no credit card, no onboarding call.
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